Best Western Melbourne City, Melbourne

The hotel offers comfortable rooms, with a great cafe in the foyer, although a refurbishment is needed. The service was consistently friendly and helpful, ideal for holding bags after checkout. The location is superb for easy access to the CBD, despite occasional noise disruptions. The dining options are basic, but the breakfast is decent. Overall, a good choice for a short stay.

The hotel has some ups and downs. While the rooms could use some refreshing and felt a bit cramped, they served our needs with essential amenities. The service was lovely and accommodating, making our stay pleasant. The location was convenient, especially for those using public transport. The dining options were basic but acceptable. Facilities were decent, offering essential services.

The hotel is set back from busy Spencer Street but has a great location for exploring Melbourne. The rooms were old and in rather poor condition, with poor air circulation, and limited external views which I would have preferred. The service was top-notch, very friendly, helpful, and welcoming. The hotel offers dry cleaning, laundry, and tours/ticket assistance. The location is wonderfully central, near key attractions like the Etihad Stadium, Crown Entertainment Complex, and Federation Square. The dining options were as expected, and the facilities are suitable for a few nights' stay in Melbourne.

I had a decent stay at the hotel. The room was smaller than expected but adequate for a solo traveler. The service was very friendly and helpful, especially during check-out. The location was great for accessing transportation and entertainment venues. The dining options were limited, and the facilities were basic.

The hotel offers spacious and comfortable rooms with fantastic air conditioning but could be slightly small for some. The service was excellent, especially when addressing issues promptly. The location is perfect for easy access to various city points. The dining experience was a mix of good dishes in the lobby cafe. The facilities are convenient for guests, offering dry cleaning, laundry services, and tour assistance.

The hotel had some flaws, but my overall experience was excellent. The rooms were perfect during my stay, and the bathrooms were faultless. The service was a mix of lacking hospitality skills but being efficient with paperwork, and they were able to check me in early, which was helpful. The location was fantastic and convenient, perfect for getting around, especially coming from the airport. However, it was a bit far to walk from the city center. The dining experience was standard, as expected for a continental breakfast. Facilities were decent, with options like dry cleaning, laundry, and tours/ticket assistance available.

The hotel room was tiny and very poorly arranged, lacking some essential amenities, especially for the price we paid, looking for a continental breakfast but familiar with the brand. The service was accommodating and friendly, improving our room to fulfill our initial request. The location was perfect for our planned activities, offering easy access to public transport and popular attractions. The dining experience was average with minor inconveniences. Despite these issues, the hotel had its positive aspects.

The hotel rooms are small but adequate for solo travelers; however, they can be a tight fit for two people. The smell of cigarette smoke was noticeable. The staff were very friendly and helpful. The location was excellent, close to trams, restaurants, and the Yarra River, with good soundproofing from street noise. The dining options were minimal. Overall, the hotel offers value for money in a convenient and well-located setting.

My stay at the hotel was mixed. The rooms were suitable for my needs, but the surrounding area made me feel a bit anxious. The air conditioner didn't provide enough warmth, and the rooms looked older than in the photos. On the bright side, the staff was extremely friendly and helpful. The location was convenient for my solo trip near the Convention Centre, and the dining experience was just okay.

The hotel is in a convenient location, close to transport options and popular backpacker bars. The rooms are a bit small, and availability might be an issue for longer stays. The service is friendly, with extra touches like bringing band-aids to the room. The dining options are good, but there could be improvements in the parking facilities. Overall, a great place for those who value location and friendly service.